Terms and Conditions
1. Copyrights & trademarks
All content and functionality on the site, including text, graphics, logos, icons, and images and the selection and arrangement thereof, is the exclusive property of WaterSecure or its licensors and is protected by Australian and international copyright laws. All rights not expressly granted are reserved.
The trademarks, service marks, designs, and logos (collectively, the ‘Trademarks’) displayed on the site are the registered and unregistered Trademarks of WaterSecure and its licensors. You agree that you will not refer to or attribute any information to WaterSecure or its licensors in any public medium (e.g., press release, web sites) for advertising or promotion purposes, or for the purpose of informing or influencing any third party and that you will not use or reproduce any Trademark of, or imply any endorsement by or relationship with, WaterSecure or its licensors.
2. Use of content
WaterSecure hereby grants you a non-exclusive, non-transferable license for the term to access and download, display, and print one copy of the content and functionality displayed on the site on any single computer solely for your internal, business use, provided that you do not modify the site content in any way and that you retain all copyright and other proprietary notices displayed on the site content.
Unless expressly advised, the information contained in this website is for general guidance. While we have made every attempt to ensure that the information contained in this site has been obtained from reliable sources, WaterSecure is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information in this website is provided “as is”, with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. In no event will WaterSecure, or its agents or employees, be liable to you or anyone else for any decision made or action taken in reliance on the information in this website or for any consequential, special or similar damages, even if advised of the possibility of such damages.
4. Third-party websites
1. Purpose of the policy
WaterSecure is committed to protecting the privacy of personal information obtained through its operations.
2. The kinds of personal information we collect and hold
WaterSecure collects personal information that is reasonably necessary for, or directly related to, its functions or activities. The specific types of personal information WaterSecure may collect and hold includes the following:
As set out below, WaterSecure also collects certain information that is not directly and specifically provided by third parties, such as an IP address, browsing pattern on the site, click stream, and the status of cookies placed on a computer. WaterSecure does not collect any personal information other than information reasonably necessary for, or directly relating to, the primary purpose for which WaterSecure has been engaged or may be engaged, or its other functions and activities.
3. How we collect personal information
WaterSecure only collects personal information that has been directly provided to us by you or is otherwise available in the public domain where this information will assist us with the provision of services to you. Information may have been provided verbally or in writing (including by email or through web forms).
We also log IP addresses, or the location of computers on the internet to help diagnose problems with our server and to administer the site. If the user prefers not to accept a cookie, they can set their web browser to warn them before accepting any cookies. Alternatively they can refuse all cookies by turning them off in their web browser.
4. How we use your personal information
WaterSecure may at times use and disclose personal information about an individual for the “primary purpose” of collection (i.e. the dominant or fundamental purpose for which that information is collected). As well as providing services to clients, that “primary purpose” includes facilitating our internal business processes, communicating with clients, prospective clients and other external parties, providing ongoing marketing information about our products and services, complying with our legal obligations and dealing with enquiries and complaints.
In certain circumstances, the law may permit or require us to use or disclose personal information for other purposes.
Our policy is that we do not collect sensitive information about our clients or prospective clients. If any of our clients or prospective clients elects to provide us with any sensitive personal information, we will take all reasonable steps to ensure that the sensitive information is securely protected.
7. Disclosure of Personal Information
Personal information is not disclosed to a third party unless the disclosure is necessary to support the delivery of the client services for which WaterSecure has been, or is expected to be, engaged, or is required by law.
In certain circumstances, WaterSecure may also disclose personal information to third party service providers (such as IT service providers) who assist us to administer our business.
Should it be necessary for WaterSecure to forward personal information to third parties outside the firm, we will make every effort to ensure that the confidentiality of the information is protected.
8. How we store your personal information
WaterSecure will take all reasonable steps to protect against the loss, misuse and/or alteration of the information under its control, including through appropriate physical and electronic security strategies. Only authorised WaterSecure personnel are provided access to personal information, and these employees are required to treat this information as confidential. We may need to maintain records for a significant period of time. However, when we consider information is no longer needed, we will destroy or de-identify these records.
Our policy is that all electronic records are only stored within Australia whenever this is commercially feasible. However, on occasion, a limited number of specialist software applications may involve the storage of personal data at an overseas location where a suitable alternative is not available.
WaterSecure will only store data with an external provider if a technical assessment of a service provider’s security protocols are considered to meet or exceed the level of security that WaterSecure could apply if the electronic data were to be stored in WaterSecure’s own in-house systems.
9. Accuracy of personal information
WaterSecure will take all reasonable steps to make sure that any personal information collected, used or disclosed is accurate, complete and up to date.
If a person believes that the information we hold is inaccurate or out of date, they may contact our Privacy Officer and we will update the relevant information accordingly.
10. Access to personal information
A person has the right to request access to any personal information that we may hold about them and to advise us if the information should be corrected. Subject to our right to refuse access, WaterSecure will provide the person with a report that lists any personal information that we may hold.
Our policy is to provide written acknowledgement of our receipt of any request for access to personal information or a request for correction of personal information within 7 days of the request being received. We will then provide a written response within 30 days of our receipt of the request.
11. Privacy Enquiries
If you wish to make an enquiry about your personal information at WaterSecure, or make a complaint please email our nominated Privacy Officer at firstname.lastname@example.org.
We will respond to each request within a reasonable time.